FAQ

  • Q1.About us,the relation between factory,manufacture or trader?
    Luoyang Huaci Metal Product Co., Ltd is a professional production of stainless steel material , with professional production of stainless steel experience and our own factory nearly 15 years,where has more than 500 professional and technical workers.
  • Q2.What are Huaci’ s main products?
    Huaci’ s main products include 201/202/304/321/316L/310S/410/420/430/443/2205/2502 and duplex steel stainless steel coil, sheet,pipe, angle bar, round bar, flat bar, channel bar, I-beam bar , popular surface processing and professional stainless steel.
  • Q3.How can you ensure the quality of your product?
    A.All products have to go through four checks in the whole manufacturing process,it includes production,processing,packing and loading.
  • Q4.What is your delivery time and the supply ability?
    A.The delivery time normally within 5~10 working days, processing orders and OEM products are depand on the drawing and quantity. we can supply about 8,000tons every month.
  • Q5.What kind of equipment in your factory?
    A.Our factory have advanced five-eighth roller rolling,cold rolling production equipment on the roll, cutting and slitting machine, surface process machine, color coating process line, embossing and etching processing line, pipe productin machine, CNC pro
  • Q6.About the complaint,quality problem,etc aftersales service,how do you handle it?
    A.We will have certain colleague to follow our order accordingly for each order with professional after-sales service. If any claim happen, we will take our responsibility and compensate as per contract. For better serve our client, we'll keep tracing fee
  • Q7.What payment term can your company accept?
    A. 50% by T/T as deposit,50% by T/T befroe shipping
    30% by T/T as deposit,70% by T/T befroe shipping
    30% by T/T as deposit, 70% by L/C at sight on B/L
    100% by L/C at sight on B/L
  • Q8. What's your company main export countries?
    A. Dubai, Saudi Arabia, United Arab Emirates, Israel, Jordan, Kuwait, Lebanon, Qatar, Turkey, Georgia, Cyprus, Pakistan, Bangladesh, South Korea, Japan, Vietnam, Thailand, Malaysia, Singapore, Egypt, Morocco, Russia, Ukraine, Peru , Brazil, Mexico